Frequently Asked Questions

DentalFeedback is a platform that helps dental practices collect and manage patient feedback to improve their online reputation. We provide customizable QR codes, print materials, and tools to gather patient reviews and direct positive feedback to your Google Business Profile.

DentalFeedback helps your practice by making it easy for patients to leave feedback, increasing your positive online reviews, improving your local search visibility, and providing insights to enhance patient experience. This leads to better online reputation and potentially more new patients.

Yes, the basic DentalFeedback service is free to use. This includes your unique feedback link, QR code, and printable materials. We also offer premium reputation management services for practices looking for more comprehensive solutions.

Your practice already has a profile on DentalFeedback. Simply search for your practice name on our homepage, and you'll find your unique feedback page. From there, you can access your QR codes and print materials to start collecting patient feedback.

Currently, we offer a standardized feedback form that's optimized for high completion rates. This includes a star rating system and optional comments. For practices with specific customization needs, please contact us to discuss options.

Patients can scan the QR code using their smartphone camera. This will take them directly to your feedback page where they can quickly rate their experience and leave comments if they wish. The process takes less than a minute to complete.

We offer several ready-to-print materials including posters, business cards, and table tents. Each includes your unique QR code and can be customized with your practice name and colors. These materials can be printed in-office or by a professional print service.

To access detailed analytics and manage your feedback, you'll need to register and claim your practice. Once verified, you'll have access to a dashboard showing ratings, comments, trends, and other valuable insights.

Our Reputation Management service is a premium offering that includes review monitoring across all platforms, professional response writing, detailed analytics, instant alerts for new reviews, reputation protection strategies, and SEO optimization. Contact us for a custom quote based on your practice's needs.

You can contact our support team at hello@dentalfeedback.ca. We're happy to answer any questions and provide assistance with setting up and using DentalFeedback for your practice.