Privacy Policy
Last Updated: March 6, 2025
This Privacy Policy describes how DentalFeedback.ca ("we," "us," or "our") collects, uses, and shares your personal information when you use our website, services, and products (collectively, the "Services").
Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources.
Information You Provide
- Account Information: When dental practices register with us, we collect information such as practice name, address, contact details, and login credentials.
- Feedback Information: When patients provide feedback, we collect ratings, comments, and optional contact information if provided.
- Communication Information: When you contact us, we collect the information you provide in your communications.
Information We Collect Automatically
- Usage Information: We collect information about how you use our Services, including pages visited, features used, and actions taken.
- Device Information: We collect information about the device you use to access our Services, including IP address, browser type, and operating system.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process and display feedback for dental practices
- Communicate with you about our Services
- Analyze usage patterns and trends
- Protect against fraudulent or unauthorized activity
- Comply with legal obligations
How We Share Your Information
We may share your information in the following circumstances:
- With Dental Practices: Patient feedback is shared with the relevant dental practice.
- Service Providers: We share information with third-party service providers who perform services on our behalf.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Objecting to or restricting certain processing activities
- Data portability
- Withdrawing consent
To exercise these rights, please contact us at privacy@dentalfeedback.ca.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or protect our legitimate interests.
Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, which may have different data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: